Detections
Why do some detections take a while to complete?Detection speeds do vary depending on the site being checked.
The main factor we can't get around is how fast a webpage is served.
If a website is slow, our servers have to wait for their content to load just like everyone else.
I just updated a site, why haven't your detection results updated?If we've recently checked a webpage, our system will return the cached results instead of re-fetching the url.
We do this for a couple of reasons.
First, it's imperative that our system use respectful crawling practices and never be involved with abusive traffic.
Second, it's extremely rare for site software to change during the time period that results are cached.
How long are detection results cached?It depends.
When deciding whether to use a cached result or re-fetch a rule, our system looks at a number of factors including how often a site is being checked and how recently other pages on the site have new results.
Reports
How do you gather your data?Much like search engines (Google, Bing), our servers are constantly crawling websites to check, update and organize our data.